Inspected System at New Home
(After Several Others Said it Needed to be Replaced)
"Chris came in, evaluated the system, did a service, and my system is back up and running. He is one of the few HVAC guys who will tell you how it is. The big box company guys come in and all they want to do is sell you a new system. Chris has kept my friend's system running for 3 years after two other companies said it was done. We were planning to convert our system to gas and other companies said we needed new everything. Chris came in and said that there are many things that can be used for an existing system. I refer Chris to everyone I know. He installed an entire new system at my boss's house last year."
HVAC Inspection and Repair (Two Zones)
"Prompt call back to schedule an appointment; arrived exactly as scheduled. Charged up both air conditioning zones without upselling. Our units are 15 years old and at its median useful life. Richardson & Ward Mechanical offered a useful rule of thumb: if a homeowner has to recharge their unit more than once a year, it's time to replace. This is how you build trust and customer loyalty. We will certainly give Richardson & Ward Mechanical a call-out when our units need to be replaced."
Removed a Radiator and Capped Off the Pipes
"They were very professional and thorough. The work was performed on time. I would definitely use them again."
New Furnace and Air Conditioner Installation
"He was the epitome of professionalism – not only did he recommend a highly efficient furnace (our old one was on its last leg) but he recommended some changes to our vents that have made a remarkable difference in both the airflow and comfort level of our home. I would highly recommend him."